Misc. Resources

This manual is aimed at assisting anyone involved in planning, launching or running a community mediation service in Scotland.

Produced by The Scottish Community Mediation Centre, the manual reflects the service and mediator standards put in place by the Scottish Community Mediation Network.

The manual is divided into three sections:

Starting Up: The why, what, who, where, when and how of setting up a service.

Up and Running: The policies and procedures required to run an efficient service.

Keeping Running: Evaluating the continuing effectiveness and relevance of services.
 

An introductory leaflet on community mediation for the general reader produced by SCMC and the Scottish Government.

Some notes on mediation in rural communities by Ian McDonough

An excerpt from A Guide to Mediating in Scotland which was published in 2008 by Dundee University Press (ISBN: 9781845860523).

For further information or to order copies, visit the University website.
 

An excerpt from A Guide to Mediating in Scotland which was published in 2008 by Dundee University Press (ISBN: 9781845860523).

For further information or to order copies, visit the University website.
 

There are many definitions of mediation, depending on the model or approach the mediator uses. Here is the definition we use for this course:

“Mediation is where someone impartial is asked by people involved in a conflict to help them make a confidential and informal agreement and/or improve understanding.”

Excerpt from SCMN Mediation Skills Training Course

Theories about conflict escalation are used to map conflict escalation and reduction. The following article starts with Michelle Maiese’s theoretical description of Destructive Escalation. The second part of the article illustrates how mediators avoid creating or increasing conflict to engage with the parties in a non-threatening way.

Taken from mediate.com

Taken from mediate.com

Mediators are increasingly called into disputes to listen dispassionately – and get the contending parties to do so too, says Rebecca Johnston in this article from Landlord Focus: Winter 2010.

Taken from scottishlandlords.com